Shipping Policy Page

Welcome to Arshpillar. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased on our platform. By using our services, you agree to adhere to this policy, as well as our Terms of Service and Privacy Policy.

 

Shipping Process


Shipping Providers

·        Arshpillar partners with reputable shipping providers to deliver products to customers.

·        The choice of shipping provider may vary depending on the seller and the location of the customer.

Shipping Costs

·        Shipping costs are determined by the seller and may vary between products.

·        Customers can view the shipping costs for each product during the checkout process.

Shipping Times

          Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

         Once your order has been confirmed. We usually dispatch most orders within 1-7 business days subject to the availability of Logistics Service providers. 

  Estimated delivery time depends on the following factors:

  • The Seller offering the product.
  • Product's availability with the Seller.
  • The destination to which you want the order shipped to and location of the Seller.

Tracking Orders

·        Customers can track the status of their orders through their Arshpillar account.

·        Tracking information will be provided once the product is shipped.

International Shipping

Customs and Duties

·        Customers ordering products for international delivery may be subject to customs duties and taxes imposed by the destination country.

·        Customers are responsible for paying any additional charges related to customs and duties.

Delays in International Shipping

International shipments may experience delays due to customs clearance or other factors beyond our control.

Shipping Issues

Lost or Delayed Shipments

In the event of a lost or significantly delayed shipment, customers should contact the seller to initiate an investigation.

Damaged Products

If a product arrives damaged, customers should contact the seller and provide photos and details of the damage for resolution.

Changes to this Policy

Arshpillar reserves the right to update this Shipping Policy as needed. Any changes will be communicated to customers and sellers.

Arsh Pillars