Welcome to Arsh Pillar. This Cancellation Policy outlines the terms and conditions regarding the cancellation of orders and services offered on our platform. By using our services, you agree to adhere to this policy, as well as our Terms of Service and Privacy Policy.

Order Cancellation

Cancellation Eligibility

·        Customers can cancel their orders or services before they are confirmed by the seller or service provider.

·        Cancellation eligibility and windows may vary depending on the type of product or service.

How to Request Cancellation

·        To request a cancellation, customers should log in to their Arsh Pillar account and navigate to the order/service in question.

·        Follow the provided instructions to initiate the cancellation request.

Seller Approval

·        Orders or services will only be canceled if the seller or service provider approves the cancellation request.

·        Customers will be notified once the cancellation is approved.

Refunds

Refund Processing

·        If an order or service is successfully canceled, a refund will be processed in accordance with our Refund Policy.

·        Refunds will be issued to the original payment method used for the purchase.

Refund Timing

·        The timing of refunds may vary based on the payment method and financial institution.

·        Customers can check the status of their refund through their Arsh Pillar account.

Service Cancellation

Service Providers

·        Service providers on Arsh Pillar may have their own cancellation policies.

·        Customers should review the specific cancellation terms provided by the service provider.

Cancellation Fees

Some services may have associated cancellation fees as specified by the service provider.

Changes to this Policy

Arsh Pillar reserves the right to update this Cancellation Policy as needed. Any changes will be communicated to customers and service providers.