Welcome to Arsh Pillar. This Return & Refund Policy explains the terms and conditions governing the return and refund process for products purchased on our platform. By using our services, you agree to abide by this policy, as well as our Terms of Service and Privacy Policy.

Returns

Eligibility for Returns

·        Products may be eligible for return within [Insert Number] days from the date of delivery.

·        To be eligible for a return, products must be in their original condition, unused, and in the same packaging as received.

Non-Eligible Items for Returns

Some products, as specified in our Prohibited Items Policy, are not eligible for returns.

Initiation of Return

·        To initiate a return, customers must contact the seller through their Arsh Pillar account and provide relevant order details.

·        Sellers will review the return request and respond accordingly.

Return Shipping

·        The responsibility for return shipping costs may vary depending on the reason for the return and the seller's policies.

·        Customers should follow the seller's instructions for returning the product.

Refunds

Eligibility for Refunds

·        Refunds will be issued for eligible returned products that meet our criteria.

·        The refund amount may vary based on the seller's policies and the condition of the returned product.

Payment Method for Refunds

·        Refunds will be processed through the same payment method used for the original purchase.

·        Depending on the payment method, it may take several business days for the refund to reflect in the customer's account.

Dispute Resolution

Seller-Customer Disputes

In the event of a dispute between the customer and the seller regarding a return or refund, Arsh Pillar may step in to mediate and provide a resolution.

Changes to this Policy

Arsh Pillar reserves the right to update this Return & Refund Policy as needed. Any changes will be communicated to customers and sellers.